SUPPORTIVE PROGRAMS

At The Salvation Army Oshawa Community Services, we are committed to supporting adults, youth, and families through programs that encourage personal growth, healthy relationships, and positive life choices. Our supportive services are designed to provide guidance, practical tools, and encouragement for individuals facing a variety of challenges and life circumstances. Through caring staff, structured programs, and a welcoming environment, we strive to help people build confidence, strengthen communication skills, and experience hope and stability for the future.

Address: 45 King St. E, Oshawa, ON L1H 1B2 (Corner of King St. E and Albert St., 2nd floor; enter on Albert St.).

Hours: Monday to Thursday 9:00 AM – 4:30 PM, Friday 9:00 AM – 12:00 PM.

Contact: 905-723-7422 | oshawa.cfs@salvationarmy.ca

PROGRAMS FOR ADULTS

Our Adult Programs are designed to provide encouragement, guidance, and practical tools for personal growth and positive life change. Through programs such as Stop Theft, Anger Management, and Positive Life Choices, participants are supported in developing healthier habits, stronger decision-making skills, and constructive ways to navigate life’s challenges. These programs offer a respectful and encouraging environment where individuals can learn, reflect, and move forward with renewed confidence and hope. At The Salvation Army Oshawa Community Services, our desire is to help people build stronger foundations and experience lasting positive change in their lives.

PROGRAMS FOR YOUTH

Our Youth Programs are designed to support and encourage young people as they navigate the challenges of growing up. Through programs such as Teen Anger Management, Managing Teen Violence and Anger, and Collaborative Problem Solving, youth are given practical tools to build healthy relationships, manage emotions, strengthen communication skills, and make positive life choices in a supportive environment. These programs aim to help teens grow in confidence, resilience, and self-awareness while feeling heard and supported. Referrals come from Children Aids Society, Youth Justice, Group Homes, and Parents & Guardians.

FRESH AIR CAMPS

We offer Fresh Air Camp, an exciting summer experience for children and youth ages 7–17. Campers are divided into two age groups, with younger children attending Jackson’s Point (ages 7–10) and older youth attending Camp Newport (ages 11–17). Each camp provides a fun and memorable environment filled with activities such as Bible stories, music, games, crafts, campfires, hiking, rock climbing, and special events. Fresh Air Camp gives young people the opportunity to build friendships, try new experiences, grow in confidence, and create lasting memories in a positive and encouraging setting.

COMMUNITY GARDEN & KNITTING

OUR GARDEN PLOTS FOR THE 2026 SEASON ARE NOW ALL FULL!

Both in ground and raised accessible plots for individuals, families and local agencies to grow their own vegetables. The Salvation Army provides large plots (18 x 5) and gardening tools while the participants provide the Tender Loving Care. Volunteer participants are available to provide education and training if needed. There is a $25.00 fee for all materials and maintenance that are provided.

KNITTING

Provide a safe place to discuss not only the components of knitting practice but a place of living community where persons can emerge from isolation.

TRUSTEES

The program is in operation for people who are unable to handle their own finances. The majority of them are on either Ontario Disability or CPP Disability. They receive their cash on a regular basis through the trustee’s office and opportunity is taken to assist them with budgeting and other concerns they may have. We pay their rent as well as utility bills from their funds as well.

We also offer this program young people 15 – 17 years of age who are referred from Ontario Works whose monthly cheques come to The Salvation Army to cash for them.

EMERGENCY DISASTER SERVICES (EDS)

Canteen Vehicle available on a 24/7 basis to respond to emergencies in Oshawa. This is on an as-needed basis. Calls are originated by Police or Fire Departments or Durham region Emergency Disaster Services office. Calls are handled by Director of Community & Family Services and forwarded to EDS Coordinator. Director also handles calls from Whitby and Bowmanville with forwards to respective offices. Upkeep of vehicle and preparation of food and supplies are the responsibility of EDS coordinator. We provide refreshments as needed to First Responders and Victims of emergencies. This can range from a cereal bar and cup of coffee to a hot meal.

CHRISTMAS KETTLES

The Salvation Army Christmas Kettle Campaign is a long-standing tradition that brings hope and practical support to individuals and families during the Christmas season. Each year, volunteers stand beside the iconic red kettles throughout the community, inviting others to give generously and help make a difference in the lives of those in need. Funds raised through the campaign help support local programs and services such as food assistance, children’s initiatives, emergency support, and community care throughout the year. More than just a fundraiser, the Christmas Kettle Campaign is a reminder of compassion, generosity, and the spirit of caring for our neighbours during the holiday season and beyond.

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Code of Conduct for all Mission Partners of The Salvation Army in Canada and Bermuda

1. Purpose
To provide mission partners with guidelines regarding their expected behaviour while undertaking work on behalf of TSA. The code of conduct states TSA’s commitment to operating in an ethical and legal manner that aligns with TSA’s mission, vision, values and Orders and Regulations. The code of conduct serves as a foundational standard for other conduct-related operating policies.

2. Basic Principles
All mission partners are expected to behave in ways that are aligned with TSA’s mission and values.

2.1. Mission Statement:
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

2.2. Vision Statement
We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

2.3. Core Values:
Hope: We give hope through the power of the gospel of Jesus Christ. Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

3. Conduct Expectations
The code of conduct provides guidelines for mission partner conduct. The code of conduct cannot cover every possible situation; mission partners are responsible for considering each issue in the context of TSA’s mission and values, recognizing that individual conduct may be understood as a reflection of TSA’s values, image, integrity and public trust. If a mission partner is unsure of a situation and needs guidance about their conduct or has concerns about the conduct of another person, they should speak with their supervisor or HR/officer personnel representative.

Mission partners will:
3.1. Comply with TSA policies and procedures.
3.2. Follow all applicable laws and at no time participate in, or assist others to participate in, any illegal, criminal or unethical activities.
3.3. Conduct themselves at all times with honesty, integrity and transparency.
3.4. Perform their defined duties to the best of their ability.
3.5. Treat others, including other mission partners, funders, clients and the public, with respect, dignity, fairness and courtesy.
3.6. Promote and support a work environment that is inclusive of all people and respects their unique abilities, strengths and differences.
3.7. Identify actual, potential or perceived conflicts of interest and disclose them to their supervisor to help minimize or eliminate the impact of such conflicts, which could influence or appear to influence their judgment and actions. Refer to GV 01.003 Conflict of Interest policy for additional direction and requirements.
3.8. Collect, use and disclose confidential information only in accordance with TSA policy and applicable privacy laws. Ensure all records, documents and communications are accurate and that privacy is maintained as required by GV
01.009 Privacy.
3.9. Conduct all business, service and ministry activities in a responsible manner, consistent with TSA’s values of hope, service, dignity and stewardship.
3.10. Always strive to create and maintain the highest health, safety, wellness and environmental standards in all facilities and work areas.
3.11. Take every reasonable precaution to protect the safety of oneself and others and report accidents (however minor) and near-misses (accidents that almost happened), risky behaviours, and instances where equipment and/or building
deficiencies could compromise the safety of a workplace.
3.12. Use information technology, including internet and email, in a professional and appropriate manner, in accordance with TSA policy (IT 02.001 Computers and Information Technology Acceptable Use).
3.13. Ensure they are fit to work and able to perform assigned duties as required by their job description safely, satisfactorily and in compliance with HR 10.002 Substance Impairment in the Workplace.

TSA expects mission partners will not:
3.14. Act in a discriminatory, harassing or violent way toward others.
3.15. Use their position in order to gain an advantage over or exploit the vulnerability of others.
3.16. Destroy or take for personal use any items belonging to or safeguarded by TSA without prior written approval.
3.17. Solicit (money or goods) from clients, donors, vendors, contractors or any person in a position to benefit from their association with TSA. Mission partners will adhere to the requirements of HR 04.002 Gifts, Speaking Fees, and Testimonials policy.
3.18. Give the appearance that they are speaking on behalf of TSA when not authorized to do so or engage in any activity that would negatively impact TSA’s reputation, brand or public image, including the use of personal social media
accounts.
3.19. Initiate contact with the media or respond to their inquiries, and instead will refer all media inquiries to their supervisor, their public relations representative or TSA’s communications department.
3.20. Use, abuse or misuse paid time, TSA resources or the equipment assigned to them.
3.21. Misuse their authority, abuse power, act irresponsibly, retaliate against someone who reports misconduct or exclude others from workplace events.

4. Officers: Orders and Regulations
In the event of a conflict between the provisions of the code of conduct and Orders and Regulations, the latter shall take precedence.

5. Violation of the Code
If a mission partner believes the law, the code of conduct or TSA’s policies may have been violated or are about to be violated, they should inform their supervisor or report their concern through the Whistleblower hotline (see GV 01.008 Whistleblower policy).

Violation of the code of conduct is a serious matter and could result in disciplinary action up to and including termination.